Duty Manager
4 weeks ago
Hotel Operations Manager Role
We're seeking a skilled Hotel Operations Manager to oversee the day-to-day activities of our Premier Inn hotel in Glasgow Stepps. As a key member of our team, you'll be responsible for ensuring exceptional guest experiences, managing hotel staff, and maintaining high standards of customer service.
Key Responsibilities:
- Guest Experience: Develop and implement strategies to enhance guest satisfaction, ensuring a warm and welcoming environment for all visitors.
- Staff Management: Lead and motivate a team of hotel staff, providing guidance and support to ensure excellent customer service and high-quality hotel operations.
- Hotel Operations: Oversee the smooth running of hotel operations, including front desk, housekeeping, and maintenance, to ensure seamless guest experiences.
- Quality Control: Monitor and maintain high standards of cleanliness, comfort, and amenities to ensure guest satisfaction.
What We Offer:
- Competitive Pay: Enjoy a competitive hourly rate, reflecting your skills and experience.
- Guaranteed Hours: Work a guaranteed 32 hours per week, providing stability and flexibility in your work schedule.
- Whitbread Benefits: Enjoy a range of benefits, including discounts on Premier Inn rooms, meals, and other Whitbread services.
- Training and Development: Access to comprehensive training and development programs to enhance your skills and career prospects.
Why Choose Whitbread?
- Inclusive Culture: Join a company that values diversity, equality, and inclusion, providing a welcoming environment for all employees.
- Career Opportunities: Explore a range of career paths within Whitbread, from hotel management to corporate roles.
- Employee Benefits: Enjoy a comprehensive package of benefits, including pension schemes, saving plans, and discounts on shopping, travel, and entertainment.
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