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Front of House Team Member

1 month ago

Esher, United Kingdom Empower Digital Limited Full time

Job Title: Front of House Team Member

Job Summary:

We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Daytona Sandown Park. As a key member of our team, you will be responsible for providing exceptional customer service, managing phone and face-to-face enquiries, and maintaining a clean and well-presented environment.

Key Responsibilities:

  • Meet and greet customers promptly upon arrival
  • Provide friendly and first-class customer service
  • Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements
  • Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met
  • Manage phone, email and face-to-face enquiries effectively
  • Ensure all Front of House and customer facing areas are always maintained and well presented
  • Provide administrative support to the Venue Management team

Requirements:

  • Professional, reliable and confident when liaising with customers
  • Drive and commitment to be successful to further develop their skills
  • Excellent communication, people and team working skills
  • Bags of enthusiasm and the ability to have fun whilst working
  • Available to work evenings and weekends

How to Apply: If you are interested in this role, please send your CV and covering letter with salary expectation.