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Driver Team Lead

2 months ago

Crawley, West Sussex, United Kingdom Govia Thameslink Railway Full time
Job Description

We are seeking a highly skilled and experienced Driver Team Lead to join our team at Govia Thameslink Railway.

Key Responsibilities
  • Lead and manage a team of drivers to deliver high-performance results in safety, performance, and customer service.
  • Implement customer service standards to enhance the on-board experience and drive team performance.
  • Develop and maintain a professional relationship with Trade Union Representatives.
  • Manage individual performance reviews, briefings, welfare, disciplinary, grievance, and poor performance matters.
Requirements
  • Strong people leadership skills and previous experience as a Driver Manager.
  • Effective oral and written communication skills.
  • Ability to inspire teams and develop a first-class customer service environment.
  • Strong interpersonal skills and ability to work with diverse groups.
Benefits
  • Final salary pension scheme.
  • Free travel on GTR services and sister groups for you and your family.
  • 75% off travel on other train operating companies for you and your family.
  • 25 days' annual leave plus bank holidays.
  • Discounted Oyster Card.
  • Contractual maternity, paternity, and adoption leave, as well as shared parental leave.
  • StarHub benefits package, including retail, health, travel, and leisure discounts and offers.