Hotel Operations Manager

4 weeks ago


Edinburgh, Edinburgh, United Kingdom https:jobs-redefined.cositemap Full time
Lead the Way at the Edinburgh Marriott Hotel Holyrood

As a seasoned General Manager, you will embody the Marriott brand's values of thoughtfulness, forward-thinking, and commitment to excellence. You will be the driving force behind the success of the newly refurbished Edinburgh Marriott Hotel Holyrood, ensuring smooth operations, financial growth, and delivering exceptional service with a dash of charm and a sense of humour.

Key Responsibilities:
  • Team Management: Lead, motivate, and develop staff to create a positive, harmonious work environment and promote staff well-being.
  • Profit Maximisation: Drive sales, optimise revenue, and seize strategic growth opportunities while ensuring an outstanding guest experience.
  • Dynamic & Commercial: Develop a strong understanding of sales and marketing strategies to elevate the hotel's market position.
  • Collaborative: Engage effectively with management and ownership, providing high-quality business insights.
  • Networking: Build strong relationships across the industry, promoting the hotel locally and internationally.
  • Repositioning the Hotel: Lead the strategic repositioning of the hotel post-refurbishment to establish it as a premier destination within the local market, enhancing its brand presence and attracting a diverse clientele.
  • Revenue Growth: Maximise revenue across all key areas - Food & Beverage, Spa, Leisure, and Rooms.
  • Operational Excellence: Ensure top-level service and brand standards, conducting regular audits for safety, cleanliness, and maintenance.
  • Team Development: Foster a performance-driven culture, ensuring staff development, performance reviews, and compliance with company policies.
  • Financial Management: Prepare and manage budgets, control costs, and optimise profitability through careful planning and forecasting.
  • Health & Safety: Ensure compliance with all safety regulations, fire protocols, and food policies while maintaining up-to-date training and risk assessments.

Join a dynamic team at the Edinburgh Marriott Hotel Holyrood and take the lead in shaping the hotel's future.



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