Room Reservations Coordinator
1 month ago
We are seeking a highly skilled and detail-oriented Room Reservations Agent to join our team at Sea Containers London. As a key member of our reservations team, you will be responsible for handling incoming reservation inquiries, managing guest bookings, and providing exceptional customer service to our guests.
Key Responsibilities:- Handle incoming reservation inquiries via phone, email, and online booking systems with efficiency and professionalism.
- Accurately input and manage guest bookings in our property management systems.
- Provide detailed information about room rates, packages, and promotions to potential guests.
- Upsell additional services and amenities to enhance guest experiences.
- Liaise with other departments to ensure seamless guest experiences from booking to check-out.
- Maintain a thorough knowledge of hotel facilities, services, and local attractions.
- Resolve guest issues and concerns with a positive and solutions-oriented approach.
- Assist in maintaining and updating reservation records and databases.
- Competitive salary: £25,822 + service charge
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme
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Room Reservations Coordinator
1 month ago
London, Greater London, United Kingdom Sea Containers London Full timeRoom Reservations AgentSea Containers London, a lifestyle hotel on London's South Bank, is seeking a skilled and detail-oriented Room Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for handling incoming reservation inquiries, managing guest bookings, and providing exceptional customer service.Key...
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Room Reservations Coordinator
2 months ago
London, Greater London, United Kingdom Sea Containers London Full timeAt Sea Containers London, we are seeking a highly skilled and detail-oriented Room Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for handling incoming reservation inquiries, managing guest bookings, and providing exceptional customer service to our guests.Key Responsibilities:Process and manage guest...
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Reservations Coordinator
2 weeks ago
London, Greater London, United Kingdom The Landmark London Full timeAt The Landmark London, we are seeking a skilled Reservations Coordinator to join our dynamic Reservations Team. As a key member of our team, you will be responsible for making or amending reservations for rooms, restaurants, and the SPA, ensuring a seamless experience for our guests.Key responsibilities include:To accurately make or amend reservations for...
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Reservations Coordinator
4 weeks ago
London, Greater London, United Kingdom Sea Containers London Full timeAt Sea Containers London, we're seeking a skilled Regional Rooms Reservation Agent to join our team. This exciting role will play a crucial part in managing room bookings across our two hotels, ensuring seamless coordination and exceptional guest service.Key Responsibilities:Manage room reservations for Sea Containers London and One Hundred Shoreditch,...
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Reservations Coordinator
4 weeks ago
London, Greater London, United Kingdom Sea Containers London Full timeAt Sea Containers London, we're seeking a skilled Regional Rooms Reservation Agent to join our team. This exciting role will play a crucial part in managing room bookings across our two hotels, ensuring seamless coordination and exceptional guest service.Key Responsibilities:Manage room reservations for Sea Containers London and One Hundred Shoreditch,...
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Reservations Coordinator
1 month ago
London, Greater London, United Kingdom Sea Containers London Full time{"h1": "Regional Rooms Reservation Agent", "p": "At Sea Containers London, we are committed to delivering extraordinary experiences for our guests. As a Regional Rooms Reservation Agent, you will play a crucial role in managing room bookings across our hotels, coordinating reservation systems, and ensuring that guest preferences and needs are met with...
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Reservations Coordinator
1 month ago
London, Greater London, United Kingdom Sea Containers London Full time{"h1": "Regional Rooms Reservation Agent", "p": "At Sea Containers London, we are committed to delivering extraordinary experiences for our guests. As a Regional Rooms Reservation Agent, you will play a crucial role in managing room bookings across our hotels, coordinating reservation systems, and ensuring that guest preferences and needs are met with...
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Reservations Coordinator
4 weeks ago
London, Greater London, United Kingdom Sea Containers London Full timeAt Sea Containers London, we're seeking a skilled Regional Rooms Reservation Agent to join our team. This exciting role will play a crucial part in managing room bookings across our two hotels, ensuring seamless coordination and exceptional guest experiences.Key Responsibilities:Manage room reservations for Sea Containers London and One Hundred Shoreditch,...
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Reservations Coordinator
4 weeks ago
London, Greater London, United Kingdom Sea Containers London Full timeAt Sea Containers London, we're seeking a skilled Regional Rooms Reservation Agent to join our team. This exciting role will play a crucial part in managing room bookings across our two hotels, ensuring seamless coordination and exceptional guest experiences.Key Responsibilities:Manage room reservations for Sea Containers London and One Hundred Shoreditch,...
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Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom Central UK Head Office Red Carnation Hotels (London) Full timeReservations Coordinator Job DescriptionWe are seeking a highly skilled and detail-oriented Reservations Coordinator to join our Central Reservations team at Central UK Head Office Red Carnation Hotels (London). As a key member of our team, you will be responsible for handling incoming calls, assisting with reservation requests, and providing exceptional...
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Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom Central UK Head Office Red Carnation Hotels (London) Full timeReservations Coordinator Job DescriptionWe are seeking a highly skilled and detail-oriented Reservations Coordinator to join our Central Reservations team at Central UK Head Office Red Carnation Hotels (London). As a key member of our team, you will be responsible for handling incoming calls, assisting with reservation requests, and providing exceptional...
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Reservations Coordinator
2 months ago
London, Greater London, United Kingdom Sea Containers London Full timeJob Summary:We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team at Sea Containers London. As a key member of our reservations team, you will be responsible for managing room bookings, coordinating reservation systems, and ensuring that guest preferences and needs are met with precision and care.Key...
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Reservations Coordinator
2 months ago
London, Greater London, United Kingdom Sea Containers London Full timeJob Summary:We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team at Sea Containers London. As a key member of our reservations team, you will be responsible for managing room bookings, coordinating reservation systems, and ensuring that guest preferences and needs are met with precision and care.Key...
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Reservations Coordinator
1 week ago
London, Greater London, United Kingdom Sea Containers London Full timeA key role at Sea Containers London, the Regional Rooms Reservation Agent will play a crucial part in managing room bookings across both hotels, coordinating reservation systems, and ensuring that guest preferences and needs are met with precision and care.Key Responsibilities:Manage room reservations for both Sea Containers London and One Hundred...
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Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom RITZ RECRUITMENT Full timeReservations CoordinatorWe are seeking a highly skilled and organized Reservations Coordinator to join our team at RITZ RECRUITMENT. As a key member of our operations team, you will be responsible for managing reservations, communicating with customers, and providing exceptional customer service.Key Responsibilities:Manage reservations and coordinate with...
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Reservations Coordinator
3 weeks ago
London, Greater London, United Kingdom RITZ RECRUITMENT Full timeReservations CoordinatorWe are seeking a highly skilled and organized Reservations Coordinator to join our team at RITZ RECRUITMENT. As a key member of our operations team, you will be responsible for managing reservations, communicating with customers, and providing exceptional customer service.Key Responsibilities:Manage reservations and coordinate with...
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Reservations Coordinator
7 days ago
London, Greater London, United Kingdom Sea Containers London Full timeA key role at Sea Containers London, the Regional Rooms Reservation Agent will play a crucial part in managing room bookings across both hotels, coordinating reservation systems, and ensuring that guest preferences and needs are met with precision and care.This position requires excellent organizational skills, a keen attention to detail, and a commitment to...
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Reservations Coordinator
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Reservations Coordinator
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London, Greater London, United Kingdom RITZ RECRUITMENT Full timeReservations Coordinator OpportunityWe are seeking a highly skilled Reservations Coordinator to join our team at RITZ RECRUITMENT. As a key member of our operations team, you will be responsible for managing reservations, communicating with customers, and providing exceptional customer service.Key Responsibilities:Manage reservations and coordinate with...
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Reservations Coordinator
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