Cloud Infrastructure Service Delivery Manager

1 day ago

Newtownards, United Kingdom Intel Full time

Role Overview

The Cloud Infrastructure Service Delivery Manager will be responsible for providing end-to-end responsibility for service delivery of new and existing products, supporting the capacity, growth, and service readiness of our Intel Developer Cloud. This involves representing the technical group as a strategic partner of an Intel business unit for full stack business process solutions and owns the delivery of portfolio of technical products and capabilities.

Key Responsibilities

  • Coordinating procurement, delivery and installation of infrastructure equipment across a global Datacenter footprint.
  • Driving requirements out of our engineering functions and assisting in defining the technical specifications of our cloud infrastructure.
  • Managing provisioning of IaaS, PaaS through to SaaS readiness.
  • Directing cloud provisioning coordinates as part of a larger provisioning and infrastructure deployment.
  • Managing 3rd party vendors including colocation partners and Internet Service Providers.
  • Driving highly complex migration and greenfield projects from initiation to completion.
  • Developing demand management methodologies to improve the speed and quality of deployments.
  • Providing stakeholder and partner updates, present status reports, run project workshops and provide key inputs to facilitate continuous improvement.

Qualifications

Minimum Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Equivalent experience will be considered.
  • Minimum of 3-5 years of experience program/project management, system administration, and network management.
  • A track record of delivering high value IT infrastructure projects with a rigorous attention to detail.

Desired Skills

  • Past experience in Project Management, using recognized methodology like Agile, Prince 2 and MSP.
  • Experience in planning and coordination of diverse groups.
  • Experience of customer relationship engagement and management.
  • Experience in varying project management and provisioning methodologies.
  • Excellent verbal and written communication (experience of working to an exec or director level).

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