Retail Store Manager
1 week ago
Job Title: Assistant Store Manager
About the Role:
We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Frasers Group. As a key member of our management team, you will be responsible for the day-to-day operations of our store, including managing a team of sales assistants and achieving sales targets.
Key Responsibilities:
- Manage store operations and ensure delivery to expectation on all KPI's
- Train and coach the team to best practice and provide evidence of best practice through area/regional visits
- Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
- Understand business and customer expectation and motivate the team to deliver an excellent customer experience
- Understand product features and benefits and train your team to maximise sales opportunity
- Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
- Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance
- Be self-driven in own personal development and take on developmental feedback constructively
- Plan for development and create a clear team succession plan to encourage next generation and support business growth
- Understand and promote the Frasers Group core values and coach the team to engage with these values
- Engage with your team to feedback new ideas and contribute to the wider business
- Inspire the team and act as a role model. Take a 'hands-on' approach to management and running of the store
Requirements:
- Minimum of 3 years retail management experience
- Ability to positively impact results in sales, payroll and stock loss
- Proven record of developing a Management team and talented individuals
- Must be able to work well under pressure and to strict deadlines
- Committed to achieving the highest store standards and customer service experiences
- Strong commercial awareness and able to analyse company and store reports
- A 'hands-on' approach to getting things done
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