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Supporter Services Coordinator

2 months ago


Ilford, Greater London, United Kingdom Barnardo's Full time

Job Summary

Barnardo's is seeking a highly skilled and detail-oriented individual to join our Supporter Services team as a Supporter Services Coordinator. In this role, you will play a critical part in ensuring the effective and efficient administration of our fundraising teams.

Key Responsibilities

  • Work closely with teams across the organization to implement changes that benefit our supporters and fundraising teams.
  • Develop and maintain strong relationships with third-party service providers who support various fundraising activities throughout the year.
  • Manage and analyze data to inform decision-making and optimize supporter engagement.
  • Communicate effectively with supporters through various channels, ensuring a high level of service and loyalty.
  • Collaborate with the team to identify and implement process improvements, ensuring seamless operations and high-quality results.

Requirements

  • Proven experience in account management, data analysis, and communication.
  • Excellent problem-solving skills, with the ability to work independently and as part of a team.
  • Strong attention to detail and ability to manage multiple priorities.
  • Proficiency in Excel and ability to present complex data in a clear and concise manner.

What We Offer

Barnardo's is a leading children's charity, and as a Supporter Services Coordinator, you will have the opportunity to make a meaningful impact on the lives of vulnerable children and young people. We offer a competitive salary, comprehensive benefits package, and a dynamic work environment that values innovation and collaboration.