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Sales and Service Expert

1 month ago

Bristol, Bristol, United Kingdom Tapestry, Inc. Full time

Your Key Responsibilities

  • Track and analyze store targets to ensure they are met and exceeded, compiling and presenting action plans.
  • Deliver brand training and provide the host store with the necessary information to drive sales.
  • Monitor in-store activity and identify new opportunities in-store or within local events.
  • Build and cultivate strong relationships with Department Store Management teams to drive brand awareness and customer retention.

Customer Service

  • Ensure a seamless customer experience is delivered and stay up-to-date on brand training and resources.
  • Drive ideas for clientelling/event hosting and support with co-hosting in-store events.
  • Build strong relationships with local Retail brands to understand customer demographic, profiling, and future brand opportunities.

Operations

  • Manage daily product deliveries and replenishment, ensuring back of house areas are clean, tidy, and well maintained.

What We Offer

  • A competitive salary of $40,000 - $50,000 per annum.
  • Multiples brand discount up to 50% off.
  • Internal mobility & career progression opportunities.
  • Equity inclusion & diversity initiatives.
  • 1 paid volunteering day per year.
  • Employee Assistance Program.