Administrative Assistant

2 months ago

Bury St Edmunds, United Kingdom Adecco Full time
Administrative Role in Bury St Edmunds

We are seeking a highly organized and detail-oriented individual to join our team as an Administrator in Bury St Edmunds. As an Administrator, you will play a vital role in ensuring the smooth running of our day-to-day operations.

Key Responsibilities:
  • Process orders and manage associated documentation to ensure accurate and timely delivery to customers.
  • Provide excellent customer service by promptly addressing any inquiries or concerns.
  • Process invoices and maintain accurate records of financial transactions.
  • Collaborate with transport suppliers to coordinate and book shipments, ensuring on-time deliveries.
  • Conduct daily telesales calls to existing customers, building relationships and identifying potential business opportunities.
  • Liaise with sales representatives to address customer inquiries, process orders, and provide necessary support.
  • Prepare customer quotations and proactively follow up to secure sales.
  • Efficiently process customer complaints and find appropriate resolutions.
  • Handle important documentation filing and manage postage requirements.
Requirements:
  • Previous experience in a similar administrative role.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent communication skills, both verbal and written.
  • Proficiency in using Microsoft Office and other relevant software.
  • Ability to work independently as well as part of a collaborative team.
  • A positive and proactive mindset with the ability to handle multiple tasks simultaneously.

Note: Only candidates eligible to work in the UK will be considered. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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