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Part-time Lodge Manager

2 months ago

Horsham, West Sussex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Part-time Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, managing the maintenance of our properties, and ensuring the smooth day-to-day operation of our retirement developments.

Key Responsibilities
  • Manage the maintenance of our properties, including coordinating with contractors and suppliers
  • Provide exceptional customer service to our residents, responding to their needs and concerns in a timely and professional manner
  • Coordinate events and activities for our residents, ensuring their enjoyment and satisfaction
  • Administer the maintenance of our site, using Microsoft Office applications and other tools as required
  • Work closely with our Area Manager and other colleagues to ensure the success of our developments
Requirements
  • Proven experience in customer service, administration, and maintenance management
  • Excellent communication and interpersonal skills, with the ability to work with a range of stakeholders
  • Ability to work independently and as part of a team, using your own initiative and judgment
  • Computer literate, with experience of using Microsoft Office applications
  • Knowledge of the retirement living sector and its challenges
What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays, pro rata
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
About Us

We are Churchill Estates Management Ltd, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people. We are committed to providing exceptional customer service and creating a positive experience for our residents.