Support Specialist

3 weeks ago


Cheshunt, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Support Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer service to our clients in the UK. Your primary responsibility will be to provide timely and effective support to customers, ensuring their queries are resolved efficiently.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about our products and services.
  • Resolve customer complaints and escalate when necessary.
  • Process customer orders and manage account information.
  • Keep records of customer interactions and follow-up tasks.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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