Catering Operations Manager

1 day ago


Durham, Durham, United Kingdom Chartwells Full time
Role Overview

We are seeking an experienced Catering Manager to oversee all catering and service operations for Chartwells on a part-time basis, contracted to 30 hours per week. The successful candidate will be responsible for ensuring our kitchens and service counters run smoothly and delivering exceptional food experiences.

The ideal candidate will have a minimum of two years of catering experience, with a proven track record in managing teams and maintaining high standards of customer service. They will also possess excellent communication and organisational skills, as well as the ability to lead from the front and motivate their team to excel in their roles.

Key Responsibilities

• Prepare delicious food to the highest standards
• Supervise culinary and catering teams to ensure impeccable food and customer service
• Oversee the efficiency of all in-unit catering operations, including inventory management, budget monitoring, and implementing action plans
• Communicate regularly with line managers to monitor KPIs and targets
• Represent Compass Group UK&I and maintain a positive brand image
• Identify opportunities for new food or service concepts to drive sales
• Liaise between customers and culinary and service teams to exceed expectations
• Support and train teams, leading from the front to make sure everyone can excel in their role
• Implement and review Health & Safety standards to ensure compliance across all catering and service teams.

Salary and Benefits

The estimated annual salary for this role is £35,000-£40,000, depending on experience. In addition to a competitive salary, we offer a range of benefits, including access to training and development programs, opportunities for career progression, and a positive work-life balance.

About Chartwells

Chartwells is the leading provider of catering and support services to the education sector, serving millions of nutritious and delicious meals to pupils and students every week. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment.

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