Service Delivery Manager for Dispute Resolution
7 days ago
Role Overview:
As a key member of the Stirling Warrington team, you will play a vital role in managing field operations and ensuring high-quality service delivery for our Disputes Resolution Service.
Key Responsibilities:
- Lead and manage a team of Escalator Engineers to deliver exceptional service to our clients.
- Develop and implement strategies to improve service quality, efficiency, and customer satisfaction.
- Collaborate with cross-functional teams to resolve disputes and ensure timely resolution.
Requirements:
- Proven experience in field operations management, preferably in the escalator industry.
- Strong leadership and communication skills to motivate and guide a team.
- Ability to analyze complex issues and develop effective solutions.
What We Offer:
A competitive salary, opportunities for professional growth and development, and a dynamic work environment that values innovation and teamwork.
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