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Designate Store Manager
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Nottingham, Nottingham, United Kingdom JD Group Full timeJob Title: Designate Store ManagerJob Summary:We are seeking a highly motivated and experienced Designate Store Manager to join our team at JD Group. As a Designate Store Manager, you will be responsible for assisting the Retail Management team in the day-to-day running of our stores within a specific area.Key Responsibilities:Assist the Retail Management...
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Nottingham, Nottingham, United Kingdom JD Group Full timeJob Title: Designate Store ManagerJob Summary:We are seeking a highly motivated and experienced Designate Store Manager to join our team at JD Group. As a Designate Store Manager, you will be responsible for assisting the Retail Management team in the day-to-day running of our stores within a specific area.Key Responsibilities:Assist the Retail Management...
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Nottingham, Nottingham, United Kingdom B&M Retail Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Manager to lead our store team in Bulwell, Nottinghamshire. As a Store Manager, you will be responsible for overseeing all aspects of store operations, including stock management, recruitment, and customer service.Key ResponsibilitiesLead and manage a team of store colleagues to achieve...
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Store Manager
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Nottingham, Nottingham, United Kingdom B&M Retail Full timeAbout the RoleWe are seeking a highly skilled and experienced Store Manager to lead our store teams in the Nottingham Area. As a Store Manager, you will be responsible for overseeing all aspects of your store's operations, from stock management to recruitment. You will have the freedom to think for yourself, using your commercial knowledge to maximise sales...
Designate Store Manager
2 months ago
JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.
Job OverviewIn this role, you will assist the Retail Management team in the day-to-day running of the designated stores within a specific area. Taking ownership of a number of duties while making sure that the stores' Key Performance Indicators (KPIs) are achieved.
Key Responsibilities- Customer Service
- Ensure that customers are given considerate and responsible service throughout their visit.
- Deal with inquiries and complaints resolving the issue at the earliest opportunity in a professional manner.
- Ensure that personal appearance and standard of dress for the internal team is in line with company guidelines.
- Have an understanding of the Customer Service measuring programme, Customer Satisfaction Surveys
- Sales
- Ensure that targets are achieved and, where possible, exceeded.
- Able to understand and interpret the relevant Oracle reports.
- Utilise in-store devices, ensuring that all team members are driving this at every opportunity.
- Confident use of the store's dashboard to analyse Footfall, Average Transaction Value (ATV) and Conversion.
- Visual Merchandising
- Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
- Ensure that the weekly brief has been actioned with the store
- Ensure that all merchandise is correctly priced, price amendments are actioned and all Point of Sale (POS) is correctly displayed.
- Keep stock on display clean and presentable at all times.
- Training & Development
- Develop internal staff and promote progression within the group.
- Monitor the Training and Development site and keep track of staff progression by the relevant E-assessments.
- Assist with store recruitment, new starter inductions, and staff training.
- Management development should be prioritised with the use of the Trainee Management Academy.
- Retail Management experience.
- Excellent Time Management skills.
- Strong verbal and written communication skills.
- IT skills - Microsoft Outlook, Word and Excel.
- Willing to travel.
- Incremental Holiday Allowance
- Staff Discount On JD Group and other brands within the organisation
- Pension Scheme
- Personal development opportunities to learn and develop at work.
