Technical Support Professional
15 hours ago
Bennett and Game Recruitment LTD is seeking an Automation Systems Specialist to join our team.
This role involves providing expert technical support to customers, maintaining and troubleshooting laboratory automation equipment, and installing new systems to meet customer specifications.
The successful candidate will have a strong background in electrical and mechanical engineering, with at least 5 years of experience in a field service or customer-focused technical role.
Responsibilities:
- Provide technical support to customers, including remote support via phone, email, or online tools.
- Maintain and troubleshoot laboratory automation equipment, including robotic systems.
- Install and configure new devices and robotic systems to meet customer specifications.
- Conduct routine preventative maintenance to ensure optimal system performance.
Salary: £45,000-£55,000 per annum, depending on experience. Overtime paid on top.
Requirements:
- HNC in Electrical or Mechanical Engineering, or equivalent practical experience.
- At least 5 years of experience in a field service or customer-focused technical role.
- Excellent problem-solving skills and ability to work independently.
- Strong communication skills, both written and verbal.
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