Senior Digital Systems Engineer

5 days ago

Stockport, Stockport, United Kingdom Mastercall Healthcare Full time
About the Role

We are seeking an experienced Senior Digital Systems Engineer to join our team at Mastercall Healthcare. As a key member of our IT department, you will play a crucial role in driving our technological capabilities and ensuring the seamless delivery of IT services.

Key Responsibilities
  • Design and implement data networks, cloud VoIP solutions, wireless networks, and IT infrastructure solutions.
  • Responsible for the timely expansion of the IT Infrastructure as required by operations services project plans.
  • Responsible for maintaining a resilient cloud infrastructure.
  • Supervise and manage a team of Digital System Engineers to support the user base and IT networks, server communication equipment.
  • Provides servers, core switches, firewall, and routers support and administration.
  • Perform periodic network assessments and network systems security audits.
  • Routinely inspect processes and ways of working and engage with the senior management team to ensure the team is in a continuously improving posture.
  • Plan and implement upgrades required to maintain adequate service levels.
  • Participate in the administration and maintenance of all remote monitoring solutions and infrastructure management systems.
  • Responsible for the recruitment, training, supervision, and scheduling of IT infrastructure personnel to ensure technical support is always available.
  • Manage technical vendors, contractors, and infrastructure consultants. Plan and implement service SLA and IT Infrastructure.
Person Specification
  • Understanding of systems and Network administration, TCP/IP Switching, Routing, and Security.
  • Cyber Security awareness/CE+/18CIS.
  • Strong technical experience in designing, implementing, monitoring, and maintaining network, cloud, communication, and systems infrastructure.
  • Extensive knowledge of cloud: Azure, Azure VDI.
  • Board knowledge of networking Cisco, Fortinet.
  • Extensive experience and understanding of IT Infrastructure.
  • Experience in managing an IT infrastructure team.
  • Knowledge of Mobile Device Management.
  • Understanding of NHS Digital Frameworks/Support Services.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior management.
Qualifications
  • IT/Technical Degree or Equivalent experience.

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