Business Development Coordinator

3 weeks ago

London, Greater London, United Kingdom Tyler Griffen Recruitment Full time

Sales Support Administrator Role

Innovative wellness brand seeks a proactive Sales Support Administrator to connect the sales team with key accounts and provide essential operational and customer support.

Key Responsibilities:

Sales & Account Management:

  • Support account management in managing key retail accounts, update figures and reports in HubSpot, handle new business enquiries, and coordinate onboarding for new clients.

Order & Invoice Processing:

  • Process and post invoices in Sage, manage invoicing, and ensure timely order processing and acknowledgment, coordinate with customer service and warehouse teams to guarantee timely dispatch of orders.

Customer & Retailer Liaison:

  • Manage information updates, handle promotion proposals for retailers, act as a liaison with technical, design, and operational teams on artwork amendments and packaging changes, manage customer queries and complaints.

Data Management & Reporting:

  • Update and maintain pricing information in Sage, provide the account management team with stock reports, flagging potential inventory issues.

General Office & Administrative Support:

  • Manage contract renewals, assist with corporate events, handle general office tasks such as ordering supplies, arranging health & safety training, overseeing equipment maintenance, and completing employee engagement surveys, monitor inboxes for enquiries, manage expenses, and coordinate H&S training and general office support.

Requirements:

  • 2 years in a similar sales support or administrative role, experience in the wellness or FMCG sector is advantageous.
  • Comfortable using CRM systems, Sage, HubSpot, and MS Office.
  • Strong interpersonal skills, with a commitment to providing excellent customer support.
  • Highly organised, with a meticulous approach to data management and administrative tasks.
  • Ability to manage a variety of tasks and adjust to changing priorities in a dynamic, fast-paced environment.
  • Collaborative, proactive, and able to communicate effectively across teams.

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