Residential Quality Assurance Specialist

4 weeks ago

Sevenoaks, United Kingdom NHBC Full time
About NHBC

We're a leading player in the new home warranty and insurance market, dedicated to raising standards in housebuilding and protecting homeowners. Our mission is to provide exceptional services that deliver peace of mind to those who purchase new homes.

Job Summary

We're seeking a skilled Residential Quality Assurance Specialist to join our team. As a key member of our Construction Quality Services (CQS) team, you'll play a vital role in ensuring the highest standards of quality in new homes. Your expertise will help us identify and address any issues, providing valuable insights that inform our strategies and drive improvement.

About the Role

As a Residential Quality Assurance Specialist, you'll be responsible for:

  • Assisting in the review and recording of build quality, ensuring that all new homes meet our stringent standards.
  • Coordinating and planning work to maximise efficiency and benefit.
  • Ensuring that bespoke project work is undertaken efficiently and effectively.
  • Assisting with the analysis of historic, recent, and emerging issues with the standard of new homes.
  • Assisting in quality-related work to establish causation behind issues and develop action plans to raise standards, improve quality, and reduce costs.
  • Ensuring compliance with NHBC and HSE requirements for personal safety and that of others.
Requirements

To be successful in this role, you'll need:

  • Some hands-on construction experience in residential house building.
  • The ability to tailor communications to meet the needs of diverse audiences.
  • IT literacy and the ability to learn new software packages.
  • Good attention to detail and problem-solving skills.
  • The ability to write clearly and succinctly in a well-structured and logical way.
  • Strong analytical skills, with the ability to gather and analyse information to support decision-making.
  • Excellent communication and interpersonal skills, with the ability to build effective working relationships.
What We Offer

We're committed to providing a supportive and inclusive work environment that encourages growth and development. As a Residential Quality Assurance Specialist, you'll benefit from:

  • A competitive salary of £25,500 - £26,200 per annum, plus up to 6% bonus per annum.
  • 27 days' annual leave (plus bank holidays) and a holiday purchase scheme.
  • A generous pension scheme, with an employer contribution of up to 10.5%.
  • Life Assurance (x4 salary).
  • Subsidised private medical insurance.
  • A Cycle to Work scheme.
  • An Employee Discounts platform, including gym discounts.
  • A 24/7 Employee Assistance programme, supporting your mental wellbeing.
  • 2 days' volunteer leave.
  • Equalised maternity, paternity, adoption leave and pay for all new parents.
  • Payroll Giving, allowing you to make donations to your chosen charity through monthly pay deductions.
Why Join Us?

We're a modern, lifestyle, and family-friendly employer who value our people's contributions and career growth. If you're passionate about quality and excellence, and are driven to make a difference in the construction industry, we'd love to hear from you. Our inclusive culture encourages everyone to bring their true selves to work, and we're committed to creating a safe and supportive environment for all our employees and customers.

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