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Host - Cheshire Restaurant

4 weeks ago


Hale, Manchester, United Kingdom Cheshire Full time
Welcome to the Heart of Our Restaurant

At San Carlo in Cheshire, we are passionate about delivering exceptional dining experiences to our guests. As a Host, you will be the first point of contact for our visitors, setting the tone for a memorable evening. Your role will be to manage the restaurant's waiting list, seating guests efficiently, and maintaining a welcoming atmosphere.

Key Responsibilities:
  1. Greet guests warmly and show them to their table in a timely manner.
  2. Manage the waiting list and seating plan to minimize wait times and ensure a smooth service.
  3. Maintain a clean and organized front of house area, including the hostess stand and restrooms.
  4. Answer phone calls and manage reservations efficiently.
  5. Provide guests with information about our menu, promotions, and services.
  6. Work closely with servers and kitchen staff to ensure timely food delivery.
  7. Monitor table turnover and communicate availability to servers.
  8. Handle customer complaints and issues in a professional and courteous manner.


Requirements:
  • Previous experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Attention to detail and ability to multitask.
  • Proactive and self-motivated individual who can work independently with minimal supervision.