Front of House Operations Leader
1 week ago
We are looking for an experienced Front of House Operations Leader to join our team. The successful candidate will oversee the daily operations of our front of house services, ensuring that our customers receive excellent service and our teams are supported and developed.
- Spearhead the development of a positive and productive team culture.
- Lead by example, demonstrating high standards of customer service and behavior.
- Work closely with other departments to ensure seamless delivery of services.
Key Responsibilities:
- Supervise a team of staff from the bar to busy food outlets, interacting with Armed forces personnel daily and improving quality of life.
- Ensure teams areas are kept tidy, clean, and to a hygienic standard.
- Communicate efficiently with catering management and chefs to ensure teams are connected and working in sync.
Requirements:
- Previous experience in a similar role with knowledge of catering operations and team leading experience.
- Excellent customer service and communication skills.
- Ability to motivate a team well.
- Can work at a fast pace and adapt to change when needed.
- Be a team player and communicate this with senior management.
What We Offer:
- Salary: £28,000 - £32,000 per annum (dependent on location).
- Annual leave: 25 days + bank holidays.
- Life assurance.
- Discounts scheme.
- Pension scheme.
About Us:
We operate in 55 countries, serving over 100 million consumers each day. Our business is built around three core segments: On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We pride ourselves on creating opportunities for employees to develop their careers and improve their quality of life.
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