Front of House Ambassador

1 week ago


Colchester, Essex, United Kingdom Bannatyne Full time
About Us

Bannatyne, a leader in the health and wellness industry, is committed to delivering exceptional customer service and creating memorable experiences for our guests.

Job Description

This role involves being the first point of contact for our guests, setting the tone for their entire experience. You will work in a serene environment, surrounded by a team dedicated to making a difference in people's lives.

Key Responsibilities:
  • Greet and welcome guests with a friendly and professional demeanor.
  • Manage spa bookings and appointments, ensuring a smooth scheduling process.
  • Process payments and manage the reception area efficiently.
  • Assist with the promotion of spa services, special offers, and retail products.
  • Cleanliness of the reception area is crucial at all times.
Salary Information

We offer an estimated salary of £ per hour based on location and industry standards.

Requirements
  • A genuine passion for health, wellness, and customer service.
  • Excellent interpersonal and communication skills.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • Ability to work flexible hours, including weekends and holidays.
Benefits
  • B-Fuelled: complimentary lunch or breakfast.
  • Flexible schedule.
  • 28 days annual leave increases with tenure.
  • Free gym membership.
  • Complimentary gym membership for another person after 2 years of service.
  • Discounted Spa Treatments - 30%.
  • Discounted Spa Goods - 20% ELEMIS Products.
  • Discounted Meals and Beverages - 50% cafe/bar.
  • Career & Personal Development training.
  • Mental Health, Well-Being and EAP Services.
  • Length of Service Awards.
  • Staff Awards and Bonuses.
  • Discounted entertainment and shopping.

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