Leisure Industry Assistant Professional
3 weeks ago
Estimated Salary: £23,795.20 per annum
Company OverviewValor Hospitality Careers UK is a leading provider of leisure services, dedicated to delivering exceptional experiences for our guests.
Job DescriptionWe are seeking a highly motivated and customer-focused Leisure Industry Assistant Professional to join our team. In this role, you will play a crucial part in ensuring the smooth operation of our leisure facilities, providing excellent customer service, and supporting the delivery of high-quality leisure programs.
Key Responsibilities- Provide exceptional customer service to guests, responding to their queries and resolving issues in a timely and professional manner.
- Maintain a clean and safe environment within our leisure facilities, adhering to health and safety protocols.
- Supervise activity within the pool and gym areas, ensuring a safe environment for all users.
- Assist with the delivery of leisure and fitness programs, including group classes and one-on-one sessions.
- Carry out administrative tasks, such as bookings, payments, and membership inquiries.
- Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.
- First Aid Certification: Valid First Aid and CPR certification is highly desirable.
- Communication Skills: Excellent verbal and written communication skills.
- Team Player: Ability to work effectively within a team environment.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Exclusive discounts for Valor Hospitality Careers UK employees and their families.
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