Leisure Industry Assistant Professional

3 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Valor Hospitality Careers UK Full time
Job Title: Leisure Industry Assistant Professional

Estimated Salary: £23,795.20 per annum

Company Overview

Valor Hospitality Careers UK is a leading provider of leisure services, dedicated to delivering exceptional experiences for our guests.

Job Description

We are seeking a highly motivated and customer-focused Leisure Industry Assistant Professional to join our team. In this role, you will play a crucial part in ensuring the smooth operation of our leisure facilities, providing excellent customer service, and supporting the delivery of high-quality leisure programs.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their queries and resolving issues in a timely and professional manner.
  • Maintain a clean and safe environment within our leisure facilities, adhering to health and safety protocols.
  • Supervise activity within the pool and gym areas, ensuring a safe environment for all users.
  • Assist with the delivery of leisure and fitness programs, including group classes and one-on-one sessions.
  • Carry out administrative tasks, such as bookings, payments, and membership inquiries.
Required Skills and Qualifications
  • Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.
  • First Aid Certification: Valid First Aid and CPR certification is highly desirable.
  • Communication Skills: Excellent verbal and written communication skills.
  • Team Player: Ability to work effectively within a team environment.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Exclusive discounts for Valor Hospitality Careers UK employees and their families.


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