Customer Service Field Representative

2 weeks ago


Dumbarton, West Dunbartonshire, United Kingdom Randstad Delivery (GBS) Full time

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the field.

**Key Responsibilities:**

  • Provide excellent customer service and support to clients in the field
  • Drive to new areas and conduct customer-facing activities
  • Deal with new faces and have upbeat conversations
  • Meet or exceed performance targets and objectives

**Requirements:**

  • Valid UK Driving License or International Driving license
  • Owned Car
  • Willing to complete a DBS
  • Willing to obtain business car insurance

**Competencies:**

  • Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys
  • Self-disciplined, self-motivated, and happy to work with minimum supervision
  • Be proficient in the use of laptop and smartphone
  • Can demonstrate ability to be organised with well-developed planning skills
  • Proficient in using laptop and smartphone to receive, view and input information

**Benefits:**

  • 0.45p per mile
  • 1 meal per 6 hours, 2 meals per 10 hours
  • Rolled up holiday pay

**About Randstad Delivery (GBS)**

Randstad Delivery (GBS) is a leading provider of delivery and logistics services. We value diversity and promote equality. We are committed to providing a safe and inclusive work environment for all our employees.



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