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Service Advisor
2 months ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement UK Ltd. As a Service Advisor, you will play a crucial role in providing exceptional service to our customers, ensuring their vehicles are repaired and maintained to the highest standards.
Key Responsibilities:- Communicate effectively with customers to understand their vehicle needs and provide personalized service
- Produce accurate and detailed job cards using in-house computer systems
- Update customer and vehicle records to ensure seamless communication and service delivery
- Prepare and complete invoices to ensure timely payment and accurate financial records
- Advise customers on estimated costs and timescales for repairs and maintenance
- Previous experience as a Service Advisor or in a similar role
- Ability to upsell service work and service plans to customers
- Excellent communication and customer service skills
- Familiarity with motor dealership database software
- A competitive basic salary of up to £28,000
- An uncapped and achievable OTE of circa £35,000
- A supportive and family-oriented work environment
- Monday to Friday working hours with 1 in 2 Saturdays
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please forward your CV to Paul Martin or call our office for a chat about this position.