Senior Business Solutions Analyst

4 days ago


London, Greater London, United Kingdom HealthHero Full time
Job Summary

We are seeking a Senior Business Solutions Analyst to join our team at HealthHero. As a key member of our Client Success Department, you will work closely with clients to understand their unique needs and challenges, translating those requirements into technical solutions that align with our healthtech offerings.

The ideal candidate will have a strong understanding of healthtech solutions, including EMR/EHR systems, healthcare data interoperability (e.g., HL7, FHIR), and APIs. Experience with data analytics and visualization tools (e.g., SQL, Power BI, Tableau) is also highly desirable.

Responsibilities
  • Act as the primary point of contact for customer success managers, building strong relationships and understanding customers' business objectives.
  • Conduct client discovery sessions to gather detailed requirements and understand specific healthcare challenges.
  • Facilitate regular meetings and communication with clients to provide updates and gather feedback.
Requirements
  • Strong analytical and problem-solving skills, with the ability to analyze complex data, processes, and systems to identify issues and opportunities for improvement.
  • Excellent communication skills, capable of explaining complex technical concepts to non-technical stakeholders.
  • Experience in managing and delivering multiple projects simultaneously in a fast-paced environment.
Preferred Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
  • 3-5 years of experience as a Technical Business Analyst.
  • Certifications in Business Analysis (e.g., CBAP) or Agile methodologies (e.g., CSM, CSPO) are a plus.
What We Offer
  • A competitive salary range of £50,000 - £70,000 per annum.
  • A company pension scheme.
  • Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme.
  • 25 days holiday +8 days bank holiday and an extra day off for your birthday.
  • Electric Car scheme.
  • Cycle to work scheme.
  • Salary Exchange scheme.


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