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Customer Service Professional

3 weeks ago

WestonsuperMare, North Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a Customer Service Professional to join our team in Weston-super-Mare, United Kingdom. This role involves providing excellent customer service and resolving queries in a timely manner.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate product information and resolve customer issues efficiently.
  • Process customer orders and manage account details.
  • Work closely with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

This position offers a competitive salary of £25,000-£30,000 per annum, plus benefits including pension scheme, healthcare, and training opportunities. The ideal candidate will be passionate about delivering excellent customer service and working as part of a dynamic team.