Senior Healthcare Coordinator

1 day ago


Horsham, West Sussex, United Kingdom Care Outlook Ltd Full time
Senior Healthcare Coordinator Opportunity at Care Outlook Ltd

Care Outlook Ltd, a leading home care provider in London and the South East of England, is seeking a Senior Healthcare Coordinator to join our team in Horsham.

About the Job:

  • Direct management of the care team, ensuring high-quality support and staff development through supervisions, appraisals, and training.
  • Creating and managing customer care plans, ensuring staff rotas meet service users' needs and aspirations.
  • Ensuring care assessments, care, and risk planning meets best practice and customers' aspirations.

Your Key Responsibilities:

  • Providing care services to service users in an emergency, arranging emergency cover when required, and covering all calls reasonably.
  • Ensuring that telephones are answered promptly, and people are spoken to in a polite and respectful manner.
  • Working alongside the Branch Manager to ensure all quality standards, complaints, and comments are dealt with promptly.
  • Participating in the paid on-call rota, including weekends if required.

Why Choose Us:

  • Our company values compassion, integrity, and excellence in providing high-quality care.
  • Opportunities for ongoing support and professional development.
  • Competitive salary of £25,000 per annum.
  • Company-issued mobile phone.

About You:

  • You must be flexible to cover on call to meet the needs of the business (essential).
  • Knowledge of CQC standards and CQC compliance (essential).
  • Experience in care coordinating or 2 years working within health and social care (preferred).


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