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Field Service Technician

2 months ago

Barking, Greater London, United Kingdom Bennett and Game Recruitment LTD Full time
Job Description

Job Title: Field Service Engineer

Job Type: Full-time

Industry: Construction and Industrial Machinery

Location: Essex/Northeast London

Job Type: Permanent

Salary: £15-£18 per hour

Hours: 40 hours per week

Overtime: Available at 1.5x rate

Holiday Package: 22 days holiday + 8 bank holidays

Benefits:

  • Company van, mobile, uniform, and laptop
  • Death in Service: 3x annual salary
  • Health Plan, Cycle to work Scheme, sick pay, free legal advice, and employee incentives
  • Pension: 4% EE, 5% ER

Job Summary:

We are seeking a skilled Field Service Engineer to join our team at Bennett and Game Recruitment LTD. As a Field Service Engineer, you will be responsible for providing onsite customer support to our range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.

Key Responsibilities:

  • Investigate, diagnose, and resolve customer reports of technical problems with equipment
  • Service a wide variety of machines both on and off site
  • Ability to work independently to troubleshoot and solve problems
  • Complete job cards to a high standard promptly and within a given timeframe
  • Complete paperwork and timesheets in a timely manner
  • Request parts efficiently and effectively
  • Provide an excellent level of customer service
  • Develop and maintain good working relationships with internal and external customers
  • Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures is maintained
  • Ensure compliance with relevant procedures when repairing and inspecting equipment
  • Ensure work/personal equipment complies with all safety standards
  • Presentation of a professional image at all times
  • Take responsibility for health and safety of self, colleagues, and customers in line with the Company Health and Safety Policy
  • Ensure tools are safe and legal to use

Requirements:

  • 3+ years in a similar role and industry
  • Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery
  • Solid mechanical aptitude
  • Full Driving Licence
  • Ability to service a wide range of heavy tracked plant machines