Resident Liaison Specialist
3 weeks ago
We are looking for a Resident Liaison Specialist to join our Customer and Neighbourhood Team at Paradigm Housing Group. In this role, you will be responsible for building strong relationships with our residents and delivering exceptional customer service.
The successful candidate will have a strong ability to communicate effectively, a natural problem-solving approach, and a commitment to delivering high-quality services.
Our team is committed to putting our customers at the heart of everything we do. We offer a competitive salary package including £35,000 - £40,000 per annum depending on experience, plus benefits such as health insurance and flexible working arrangements.
Key Responsibilities:- Build strong relationships with residents through regular communication and community engagement
- Assist with resolving customer complaints in a fair and timely manner
- Work collaboratively with other teams to deliver high-quality services
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