Claims Resolution Professional

7 days ago


Colchester, Essex, United Kingdom Hiscox Full time

Hiscox is a leading brand in the insurance market, renowned for its innovative approach to claims handling. We are seeking a skilled Claims Resolution Professional to join our team in Colchester or York, playing a key role in delivering world-class customer service and resolving claims efficiently and effectively.

Your primary responsibility will be to handle new and existing claims, using your expertise to identify opportunities for improvement and implement innovative solutions. You will work closely with our claims team to ensure seamless communication and collaboration, and provide ongoing support to our customers throughout the claims process.

Key responsibilities include:

  • Reviewing and confirming Hiscox's policy coverage position
  • Validating, negotiating and settling claims fairly and proactively
  • Providing excellent customer service, responding promptly to customer queries and concerns

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits including hybrid working, pension scheme and annual leave.



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