Front of House Team Member

1 week ago

Newbury, West Berkshire, United Kingdom The Retreat Elcot Park Full time

At The Retreat Elcot Park, we're seeking a talented Front of House Team Member to join our Food and Beverage team. As a key member of our team, you'll be responsible for delivering exceptional service to our guests, ensuring their experience is nothing short of brilliant.

Key Responsibilities:

  • Deliver top-notch service to our guests, exceeding their expectations at every turn.
  • Collaborate with our team to create a warm and welcoming atmosphere, making every guest feel valued and appreciated.
  • Develop a deep understanding of our menu and wine offerings, enabling you to make informed recommendations and enhance the guest experience.
  • Communicate effectively with our team and guests, ensuring seamless service and resolving any issues promptly.
  • Stay up-to-date with industry trends and best practices, continually improving your skills and knowledge to drive excellence in service.

What We Offer:

  • An attractive starting salary and generous tronc, reflecting your value to our team.
  • Discounts across our hotels and restaurants in The Collection, allowing you to enjoy the best of what we have to offer.
  • A fun and professional work environment, where you'll thrive and grow with our team.
  • Team meals on shift, keeping you fueled and happy throughout your day.
  • Opportunities to grow and develop your career, with comprehensive training and support.
  • Exciting Long Service Awards, celebrating your dedication and commitment to our team.
  • A generous Refer a Friend Scheme, rewarding your network and encouraging you to share the benefits of working with us.
  • Supplier trips and visits, offering unique experiences and insights into the world of hospitality.
  • Flexibility to move within the Group, exploring new roles and opportunities as they arise.
  • 28 days' holiday plus an extra day on your birthday, celebrating you and your contributions to our team.

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