Senior Service Leader

3 weeks ago


Oxford, Oxfordshire, United Kingdom Gourmet Burger Kitchen Full time

Lead the Way in Exceptional Service at Gourmet Burger Kitchen

We're seeking an experienced and motivated Food Service Team Supervisor to support the management team by leading and motivating colleagues to deliver outstanding service.

Key Responsibilities:

  • Team Leadership: Lead by example and motivate team members to provide excellent service to our customers, ensuring a high-quality dining experience.
  • Hands-on Support: Assist with daily restaurant operations, including serving customers, managing stock, and maintaining a clean and welcoming environment.
  • Quality Assurance: Ensure that every aspect of service meets our high standards, from food quality to customer satisfaction.
  • Operational Support: Help manage daily shifts, prioritize tasks, and maintain a smooth-running restaurant.
  • Customer Focus: Resolve any customer issues promptly and professionally, exceeding expectations and building customer loyalty.

What You'll Bring:

  • Leadership Skills: Proven experience in a supervisory role, with a natural ability to inspire and motivate team members.
  • Customer Service: A genuine passion for delivering exceptional customer experiences and a strong commitment to customer satisfaction.
  • Teamwork: A collaborative approach, with the ability to work effectively with colleagues to achieve shared goals.
  • Problem-Solving: A resourceful and proactive approach to resolving challenges and finding solutions.

What's in It for You: As a valued member of our team, you'll enjoy a range of benefits, including:

  • 50% Off your total bill for you and 5 friends across all our brands.
  • Exclusive Discounts on thousands of online and high-street retailers, restaurants, and more.
  • Stock up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
  • Get Paid When You Need It with Wage Stream, offering access to advanced pay.
  • Refer Friends and Earn with our bonus scheme.
  • Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
  • Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

Ready to Lead the Gourmet Burger Kitchen Team?

If you're a people-focused, food-loving individual with leadership potential, we'd love to hear from you. Apply now to join our team as a Food Service Team Supervisor and help us deliver the best burgers in town.



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