Service Excellence Advisor

2 days ago


Chingford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000
About the Role

The Service Excellence Advisor position at beBee Professionals offers a unique opportunity to deliver outstanding customer experiences and drive business growth. As a key member of our team, you will be responsible for providing exceptional service, resolving customer queries, and contributing to a positive work environment.

Main Responsibilities
  • Respond to customer inquiries via various channels, demonstrating empathy and professionalism.
  • Offer tailored solutions to customer needs, ensuring satisfaction and loyalty.
  • Work closely with internal teams to resolve complex customer issues, leveraging expertise and resources.
  • Develop and maintain accurate customer records, highlighting areas for improvement.
Requirements and Skills
  • Previous experience in customer-facing roles or equivalent is desired.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships.
  • Strong analytical and problem-solving skills, with a focus on delivering results-oriented solutions.
  • Familiarity with industry-standard software applications, including Microsoft Office and CRM systems.
  • A collaborative mindset, with a willingness to learn and adapt in a fast-paced environment.
What We Offer
  • A competitive salary, commensurate with experience, ranging from £25,000 to £35,000 per annum.
  • A comprehensive pension scheme and health insurance package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive work environment, fostering collaboration and open communication.

Estimated salary range: £25,000 - £35,000 per annum.



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