Floor Manager

2 weeks ago


Leeds, Leeds, United Kingdom AllSaints Full time

About the Role

We are seeking a highly motivated and experienced Floor Manager to join our team at AllSaints. As a key member of our store leadership team, you will be responsible for delivering exceptional customer service, leading and developing a high-performing sales team, and driving sales growth through effective store operations.

Key Responsibilities

  • Lead and develop a high-performing sales team to achieve sales targets and deliver exceptional customer service
  • Implement and maintain effective store operations, including visual merchandising, inventory management, and stock control
  • Collaborate with the management team to drive sales growth and achieve business objectives
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge
  • Manage and resolve customer complaints and issues in a professional and timely manner

Requirements

  • Proven experience in a retail leadership role, with a strong track record of delivering sales growth and customer satisfaction
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong business acumen, with the ability to analyze sales data and make informed decisions
  • Ability to work effectively in a fast-paced environment, with a strong focus on customer service
  • Flexibility to work a variety of shifts, including evenings and weekends

About AllSaints

AllSaints is a global fashion brand that is passionate about delivering exceptional customer service and creating a unique and engaging shopping experience. We are committed to developing our team members and providing opportunities for career growth and development.


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