Customer Experience Specialist

2 weeks ago


Bradford, United Kingdom Search Full time
About the Role

We are seeking a highly skilled CUSTOMER EXPERIENCE SPECIALIST to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a natural ability to build strong relationships with clients.

Key Responsibilities
  • To provide timely and effective resolutions to customer enquiries, ensuring a high level of satisfaction and loyalty.
  • To deliver exceptional customer service through active listening, empathy and problem-solving skills.
  • To maintain accurate and up-to-date records and systems, ensuring seamless communication across teams.
  • To identify opportunities for improvement and implement changes that enhance the customer experience.
Requirements
  • A natural passion for delivering exceptional customer service and building strong relationships.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and clients.
  • Good problem-solving skills and the ability to think creatively.
  • The ability to work in a fast-paced environment and manage multiple priorities simultaneously.
  • An estimated salary of £23,795 per annum, based on the UK national average.
Why Join Us?

We offer a dynamic and supportive working environment, with opportunities for professional growth and development. If you are passionate about delivering exceptional customer service and have a natural ability to build strong relationships, we would love to hear from you.



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