Food and Beverage Team Member

2 weeks ago


Saltash, Cornwall, United Kingdom National Trust Full time

Role Overview

The National Trust is seeking a skilled Food and Beverage Team Member to join our team. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our visitors.

Key Responsibilities

  • Welcome and look after everyone who comes to the café, providing a warm and welcoming atmosphere.
  • Work closely with the kitchen team to prepare food and drinks, maintaining high standards of presentation and quality.
  • Use your excellent communication skills to understand customer needs and preferences, making recommendations and providing a personalized service.
  • Contribute to a positive and inclusive team environment, working collaboratively with colleagues to achieve our goals.

Requirements

  • A people person with a passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Able to work in a fast-paced environment, maintaining a positive attitude and composure under pressure.
  • Flexibility to work a variety of shifts, including weekends and Bank Holidays.

What We Offer

  • A competitive hourly rate of £11.50.
  • A comprehensive induction and training program, including allergens and food safety training.
  • Ongoing support and development opportunities to help you grow in your role.
  • A range of benefits, including a pension scheme, free entry to National Trust places, and a rental deposit loan scheme.

About Us

The National Trust is a charity that protects and preserves historic sites and green spaces across England, Wales, and Northern Ireland. We're passionate about creating a welcoming and inclusive environment for our visitors, and we're looking for like-minded individuals to join our team.



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