Investigator - Financial Dispute Resolution
2 weeks ago
We are seeking a skilled Investigator to join our team at Adecco. As an Investigator, you will play a crucial role in resolving financial disputes between businesses and consumers.
About the Role:As an Investigator, you will be responsible for:
- Investigating complaints about financial products and services.
- Managing your caseload effectively to meet targets.
- Building and maintaining relationships with customers and financial institutions.
- Examining evidence to identify the root cause of each complaint.
- Weighing up all sides of a story and applying relevant rules and regulations to make fair and reasonable decisions.
- Communicating with empathy and clarity, both verbally and in writing.
We offer a competitive salary of £31,238pa, plus excellent benefits, including:
- An £800 cash allowance.
- 25 days annual leave + bank holidays.
- Private medical insurance.
- A non-contributory pension.
We provide expert support and guidance throughout your journey, including interview preparation, CV writing, and access to a wide range of job opportunities.
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