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Investigator - Financial Dispute Resolution

1 month ago

United Kingdom Adecco Full time
Job Title: Investigator

We are seeking a skilled Investigator to join our team at Adecco. As an Investigator, you will play a crucial role in resolving financial disputes between businesses and consumers.

About the Role:

As an Investigator, you will be responsible for:

  • Investigating complaints about financial products and services.
  • Managing your caseload effectively to meet targets.
  • Building and maintaining relationships with customers and financial institutions.
  • Examining evidence to identify the root cause of each complaint.
  • Weighing up all sides of a story and applying relevant rules and regulations to make fair and reasonable decisions.
  • Communicating with empathy and clarity, both verbally and in writing.
What We Offer:

We offer a competitive salary of £31,238pa, plus excellent benefits, including:

  • An £800 cash allowance.
  • 25 days annual leave + bank holidays.
  • Private medical insurance.
  • A non-contributory pension.
Why Choose Adecco?

We provide expert support and guidance throughout your journey, including interview preparation, CV writing, and access to a wide range of job opportunities.