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Store Team Leader

1 month ago

Watford, Hertfordshire, United Kingdom KPI Recruiting Ltd Full time

At KPI Recruiting Ltd, we are seeking a highly skilled Store Team Leader to join our team in Watford. As a Store Team Leader, you will play a crucial role in supporting the day-to-day operations of the store, leading and motivating the team to achieve sales targets and provide exceptional customer service.

Key Responsibilities:

  • Leadership: Lead and motivate the store team to achieve sales targets and provide exceptional customer service.
  • Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
  • Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
  • Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
  • Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
  • Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
  • Customer Feedback: Gather and relay customer feedback to the Owner and provide input on ways to improve the customer experience.
  • Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
  • Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
  • Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.

Requirements:

  • Previous retail management experience, preferably in the cycling or sporting goods industry.
  • Strong leadership and team management skills.
  • Excellent customer service and communication skills.
  • Sales-oriented with a track record of meeting or exceeding sales targets.
  • Knowledge and passion for cycling and cycling products.
  • Strong organisational and problem-solving skills.

If you are a motivated and experienced retail professional looking for a new challenge, please apply for this exciting opportunity to join our team at KPI Recruiting Ltd.