Cycling Store Leader
2 weeks ago
Job Title: Store Manager
Job Description:
The Store Manager plays a crucial role in supporting the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.
Key Responsibilities:
- Leadership: leading and motivating the store team to achieve sales targets and provide exceptional customer service.
- Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
- Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
- Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
- Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
- Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
- Customer Feedback: Gather and relay customer feedback to the Owner and provide input on ways to improve the customer experience.
- Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
- Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
- Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
Requirements:
- Previous retail management experience, preferably in the cycling or sporting goods industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Sales-oriented with a track record of meeting or exceeding sales targets.
- Knowledge and passion for cycling and cycling products.
- Strong organisational and problem-solving skills.
This is an exciting opportunity for a motivated and experienced retail professional to join our team at KPI Recruiting Ltd.
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