IT Project Manager

3 days ago

Hitchin, Hertfordshire, United Kingdom ZipRecruiter Full time
Technical Account Manager - Commercial Property

At Modern Networks, we're seeking a highly skilled Technical Account Manager to join our team. As a key member of our commercial property team, you'll be responsible for delivering exceptional IT services to our clients in Central London.

Key Responsibilities:
  • Visiting client sites to assess and gather requirements for new services, installations, and building projects.
  • Collaborating with clients to evaluate their current onsite IT infrastructure and identify opportunities for improvement.
  • Working closely with third-party contractors to assess existing IT infrastructure at client properties.
  • Facilitating communications between clients and contractors to ensure alignment on project goals, technical requirements, and timelines.
  • Providing clients with best practice recommendations for IT infrastructure, networking, and security solutions tailored to their specific needs.
  • Helping design and propose IT solutions that align with client requirements and industry best practice.
  • Serving as the go-to technical resource for clients, addressing technical queries and assisting with unresolved support issues.
  • Developing comprehensive Statements of Work (SOW) and Bills of Materials (BOM) for projects.
  • Helping clients plan IT projects, coordinating with service providers such as Openreach and other telecom/network service providers.
Requirements:
  • Demonstrable experience in a similar role (Technical Account Manager, IT Consultant), ideally within the commercial property or real estate sectors.
  • Strong knowledge of IT infrastructure, networking, building systems integration, and project management.
  • Familiarity with key technologies such as Microsoft 365, Azure, ISP, and Telecom services.
  • A proactive approach to understanding and fulfilling client needs with a commitment to delivering exceptional service.
  • Proven ability to manage IT projects, with experience in coordinating between clients, contractors, and internal teams to deliver successful outcomes.
Why Join Modern Networks?
  • Innovative Projects: Working on leading-edge IT projects within the property management sector.
  • Professional Growth: Opportunities for advancement within a dynamic and collaborative work environment.
  • Impactful Work: Play a key role in transforming the IT capabilities of major Commercial Property and mixed-use estates in Central London.

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