Internal Audit Communication and Operations Lead

4 weeks ago


Salford, Salford, United Kingdom Bupa Full time

Job Title: Internal Audit Communication and Operations Manager

About the Role:

We are seeking a highly skilled and experienced Internal Audit Communication and Operations Manager to join our team at Bupa. As a key member of our Global Internal Audit (GIA) team, you will play a critical role in supporting our Board and Management team with constant monitoring, testing, and strengthening of our internal controls.

Key Responsibilities:

  • Develop and implement effective communication strategies to ensure timely and accurate reporting to senior leaders and governance groups.
  • Manage and coordinate the development of key reports, including the Group Audit Committee papers and reporting for approval of the Group Chief Audit Officer.
  • Collaborate with internal stakeholders to identify global themes and insights across multiple countries and develop a centre of excellence for assurance reporting.
  • Drive collaboration between governance fora and local committee reports for the approval of GIA's Market Unit Chief Audit Officers.
  • Manage and influence stakeholders with confidence and work effectively with Internal Audit colleagues to deliver the right outcomes for the business.
  • Collect and address stakeholder feedback, ensuring continuous improvement.
  • Use analytical thinking to analyse the results and reporting of audit conclusions, identifying themes / hot spots / global insights and recommending improvements.
  • Become a trusted adviser to the Operations Director and Chief Audit Officers through the delivery of real-time observations and analysis of GIA's body of assurance work.
  • Coordinate and collate insights globally from subject matter experts to inform and supplement papers and CAO's opinion.
  • Work in partnership with teams outside of GIA, such as Group Risk and Company Secretariat, ensuring key rhythms and routines for which GIA is responsible, are adhered to.
  • Oversee GIA input to Bupa's Annual Report & Accounts, regulatory reporting disclosures, and annual 'multi-lines of defence' Integrated Assurance reporting.
  • Lead the global coordination and development of GIA's Global Practice Groups including delivery of quarterly fora for cross-functional collaboration and insights sharing.
  • Champion the delivery and evolution of the 'Audit Themes' programme of assurance work, ensuring consistency of testing and operational reporting.
  • Oversee operational data management activities, and develop the design, maintenance and enhancement of data analytics that support the Operations team's functions.
  • In collaboration with other members of the team, support the delivery of the function's Risk Assessment & Planning process.
  • Undertake special project work such as functional lead on Inclusion & Diversity, or other line responsibilities, as agreed with the Director of Internal Audit - Global Operations.

Requirements:

  • Proven experience in executive report writing or equivalent marketing / PR / communications / publishing / journalism.
  • An insightful business leader, with strong operational and commercial awareness that will help drive effective governance and stakeholder engagement.
  • Excellent journalistic and storytelling skills, including the ability to assess multiple data sources, disseminate key information and develop a cohesive and clear narrative.
  • Comprehensive writing ability that can be adapted for specific audiences including senior leaders and governance groups in a large organisation.
  • A high degree of self-sufficiency, initiative and accountability – managing multiple parallel projects, planning and executing work, and meeting deadlines.
  • Adaptable working style, with a proactive and collaborative approach.
  • Strong stakeholder management skills, with the ability to understand stakeholder and team needs, to develop and implement creative and engaging solutions.
  • Highly professional, personable and curious.

Benefits:

We offer a competitive salary and benefits package, including 25 days holiday, increasing through length of service, with the option to buy or sell, Bupa health insurance as a benefit in kind, pension, annual performance-based bonus, car allowance, onsite gyms or local discounts where no onsite gym available, access to our confidential employee assistance programme, and various other benefits and online discounts.

About Bupa:

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.



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