Internal Account Manager
4 weeks ago
About the Role
We're seeking a highly motivated and customer-focused individual to join our Customer Service team as an Internal Account Manager. In this exciting new role, you'll play a key part in delivering a best-in-class service to our customers, using your product knowledge and expertise to maximise upselling opportunities.
Your key objectives will be to:
- Build strong relationships with our regional customers
- Be the first point of contact for customers, ensuring their queries are answered in a timely manner
- Convert customer queries into sales
The role will be based in our office at Ram Mill, Chadderton, with the option to work from home one day a week.
About You
To succeed in this role, you'll need to bring a successful proven track record in customer relationship management, experience of account management or telesales, and a flexible and 'can-do' attitude. You'll also need to be able to manage sales revenue, assess data and identify trends, and deliver an exceptional customer experience.
What We Offer
As a valued member of our team, you'll enjoy a range of benefits, including a generous holiday allowance, life assurance, retail discount scheme, employee recognition awards, and a great company pension scheme. We'll also provide you with everything you need to succeed in your role, including training and personal development opportunities.
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