Account Management Specialist

6 days ago


Chadderton, Oldham, United Kingdom Viking Full time

As a key member of the Viking team, you will play a crucial role in driving sales growth and customer satisfaction.

Key Responsibilities:
  • Secure the sales plan realization by retaining and growing profitable accounts
  • Strengthen customer engagement as defined in the Customer & Sales coverage model and strategy
  • Build customer relationships using a multi-contact and online approach

Responsibilities include:

  • Outbound calls to existing customers to generate additional sales
  • Pro-active sale of products and services, as well as the implementation of customer campaigns in coordination with the Marketing department
  • Analysis of purchasing behavior, including sales and margin analysis
  • Sharing product inquiries and updating customer data
  • Ensuring customer satisfaction through regular contact

Qualifications:

  • Relevant experience in a service or sales-oriented position
  • Minimum vocational level of working and thinking
  • Relevant professional experience in telephone sales
  • Excellent native language skills of the relevant customer market
  • Strong communication skills, both verbal and written


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