Account Management Specialist
6 days ago
As a key member of the Viking team, you will play a crucial role in driving sales growth and customer satisfaction.
Key Responsibilities:- Secure the sales plan realization by retaining and growing profitable accounts
- Strengthen customer engagement as defined in the Customer & Sales coverage model and strategy
- Build customer relationships using a multi-contact and online approach
Responsibilities include:
- Outbound calls to existing customers to generate additional sales
- Pro-active sale of products and services, as well as the implementation of customer campaigns in coordination with the Marketing department
- Analysis of purchasing behavior, including sales and margin analysis
- Sharing product inquiries and updating customer data
- Ensuring customer satisfaction through regular contact
Qualifications:
- Relevant experience in a service or sales-oriented position
- Minimum vocational level of working and thinking
- Relevant professional experience in telephone sales
- Excellent native language skills of the relevant customer market
- Strong communication skills, both verbal and written
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