Lead Operations Manager

3 days ago


Salford, Salford, United Kingdom Property Management Recruitment Full time
Job Overview
We are seeking a highly skilled Lead Operations Manager to oversee the management of our residential and commercial portfolio. The successful candidate will be responsible for overseeing three main areas: Block Management, Insurance, and Customer Service.

Block Management:

Oversight of our portfolio includes managing agents, signing off budgets, and dealing with a high level of complaints. Involvement in the acquisition and take-on process of new sites alongside our acquisitions and internal/external lawyers.


Insurance:

Working with brokers and other related providers to ensure robust cover and value for money. This role is focused on oversight and challenging the brokers, mostly common sense driven rather than technical. Reviewing claims to ensure only valid ones progress.


Customer Service:

This extends up the chain to other institutional freeholders managed by us. Working with Leaseholders may require making occasional calls to resolve matters.


This role offers a fantastic opportunity for travel across the UK, based in Bolton in our office. We estimate an annual salary of £60,000 - £80,000 depending on experience.

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