Application Support Expert

1 week ago


City of London, United Kingdom Pioneer Search Full time
Job Overview

Pioneer Search is seeking a highly skilled Senior Application Support Analyst to join our client's brand new support team in Central London. This is an excellent opportunity for an experienced professional to take on a leadership role and contribute to the company's generational transformation.


About the Role

The successful candidate will be responsible for providing 2nd and 3rd line support for 50 applications specific to insurance, including bespoke applications written in modern technology such as C#.Net and Azure. The ideal candidate will have experience working with MS SQL SSIS, SSRS, and rational databases, as well as knowledge of cloud environments, particularly Azure. They will also be able to manage incidents effectively and provide excellent customer-centric service.


Key Responsibilities
  • Provide 2nd and 3rd line support for 50 applications specific to insurance
  • Manage incidents effectively and provide excellent customer-centric service
  • Work collaboratively with the Application Support Manager to develop and implement support strategies

Requirements

To be considered for this role, you will need:

  • A minimum of [£55,000] per annum salary
  • Experience working in a regulated industry with a customer-centric approach
  • Strong technical skills, including MS SQL SSIS, SSRS, and rational databases
  • Knowledge of cloud environments, particularly Azure
  • Excellent communication and interpersonal skills

Benefits

This role offers a competitive salary package, including a minimum of [£55,000] per annum, as well as opportunities for career progression and professional development.



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