Windows Applications Support Expert
4 days ago
Ryder Reid Legal is seeking a Windows Applications Support Expert to join one of our global law firm clients' teams in London.
About the Role:
- The successful candidate will be responsible for providing expert-level support for Windows desktop applications in an enterprise environment.
- They will design, develop, and deploy software solutions to meet business requirements.
- Additionally, they will develop and maintain training materials to improve front-line support and first-call resolution.
Key Responsibilities:
- Design, develop, and deploy software solutions for enterprise desktop environments.
- Provide expert-level support for Windows desktop applications.
- Develop and maintain training materials to improve front-line support and first-call resolution.
- Conduct initial product testing and create test scripts for the QA team.
Requirements:
- Proven experience in engineering Windows desktops and supporting applications in an enterprise environment.
- Strong understanding of SCCM, PowerShell, and software deployment technologies.
- Ability to provide 24x7 on-call support on a rotating schedule, with quick response times.
- Availability to work nights and weekends for system maintenance and support.
Estimated Salary: £70,000 - £90,000 per annum.
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