Customer Service Lead

2 weeks ago


Halesowen, Dudley, United Kingdom The Co-operative Full time
Customer Team Leader

We're looking for a Customer Team Leader to join our team at The Co-operative. As a Customer Team Leader, you'll be responsible for leading the store team, coaching and supervising our Customer Team Members, and delivering great customer service.

Key Responsibilities:
  • Provide friendly and welcoming service to customers
  • Develop and implement sales strategies to drive sales growth
  • Manage and maintain a safe and clean store environment
  • Support the Store Manager in achieving business objectives
  • Lead by example and demonstrate a commitment to customer service excellence
Requirements:
  • Previous experience in a customer-facing role
  • Excellent communication and leadership skills
  • Ability to work flexibly and adapt to changing situations
  • Strong problem-solving and analytical skills
  • Commitment to delivering exceptional customer service

We offer a competitive salary, comprehensive training, and opportunities for career development. If you're passionate about delivering exceptional customer service and leading a team, we'd love to hear from you.



  • Halesowen, Dudley, United Kingdom Co-op Digital Full time

    About the RoleWe're seeking a skilled and dedicated Customer Team Leader to join our team at Co-op Digital. As a key member of our store team, you'll be responsible for delivering exceptional customer service, leading by example, and driving sales growth.Key ResponsibilitiesLead the store team, coaching and supervising Customer Team Members, and deputising...


  • Halesowen, Dudley, United Kingdom Hall&Kay Fire Engineering Full time

    Job Title: Sales and Service LeadAt Hall&Kay Fire Engineering, we are seeking a highly skilled Sales and Service Lead to join our team. As a Sales and Service Lead, you will play a crucial role in managing and reporting on the status of quotes, providing accurate information to account co-ordinators for customer reports.Key Responsibilities:Manage and report...


  • Halesowen, Dudley, United Kingdom Hall&Kay Fire Engineering Full time

    Job Title: Sales and Service LeadAt Hall&Kay Fire Engineering, we are seeking a highly skilled Sales and Service Lead to join our team. As a Sales and Service Lead, you will play a crucial role in managing and reporting on the status of quotes, providing accurate information to account co-ordinators for customer reports.Key Responsibilities:Manage and report...


  • Halesowen, Dudley, United Kingdom Hall&Kay Fire Engineering Full time

    Job SummaryYou will be responsible for managing and reporting on the status of quotes, providing accurate information to account coordinators for customer reports. This role requires collaboration with account coordinators to improve the quality and timeliness of quote submissions, as well as working with operational teams to increase engineer lead...


  • Halesowen, Dudley, United Kingdom Hall&Kay Fire Engineering Full time

    Job SummaryYou will be responsible for managing and reporting on the status of quotes, providing accurate information to account coordinators for customer reports. This role requires collaboration with account coordinators to improve the quality and timeliness of quote submissions, as well as working with operational teams to increase engineer lead...


  • Halesowen, Dudley, United Kingdom Hall&Kay Fire Engineering Full time

    Job SummaryYou will be responsible for managing and reporting on the status of quotes, providing accurate information to account coordinators for customer reports. This role requires collaboration with account coordinators to improve the quality and timeliness of quote submissions, as well as working with operational teams to increase engineer lead...


  • Halesowen, Dudley, United Kingdom Hall&Kay Fire Engineering Full time

    Job SummaryYou will be responsible for managing and reporting on the status of quotes, providing accurate information to account coordinators for customer reports. This role requires collaboration with account coordinators to improve the quality and timeliness of quote submissions, as well as working with operational teams to increase engineer lead...


  • Halesowen, Dudley, United Kingdom IPS Group Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at IPS Group. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide timely and effective resolution to customer inquiries and...


  • Halesowen, Dudley, United Kingdom IPS Group Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at IPS Group. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our customers across various channels.Key Responsibilities:Provide timely and effective support to customers through phone, email, and web...


  • Halesowen, Dudley, United Kingdom IPS Group Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at IPS Group. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our customers across various channels.Key Responsibilities:Provide timely and effective support to customers through phone, email, and web...


  • Halesowen, Dudley, United Kingdom IPS Group Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at IPS Group. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our customers across various channels.Key Responsibilities:Provide timely and effective support to customers via phone, email, and web...


  • Halesowen, Dudley, United Kingdom IPS Group Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at IPS Group. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our customers across various channels.Key Responsibilities:Provide timely and effective support to customers via phone, email, and web...


  • Halesowen, Dudley, United Kingdom IPS Group Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at IPS Group. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our customers across various channels.Key Responsibilities:Provide timely and effective support to customers through phone, email, and web...


  • Halesowen, Dudley, United Kingdom IPS Group Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at IPS Group. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our customers across various channels.Key Responsibilities:Provide timely and effective support to customers through phone, email, and web...


  • Halesowen, Dudley, United Kingdom IPS Group Ltd Full time

    We are currently recruiting for a Customer Service Representative with a strong track record in customer service. You'll play a key role in supporting customers across various channels, ensuring all inquiries and accounts are handled with accuracy and care.Key Responsibilities:Process customer accounts and provide administrative support.Maintain up-to-date...


  • Halesowen, Dudley, United Kingdom Reed Full time

    Customer Service AdvisorA fantastic opportunity has arisen for a customer-focused individual to join our vibrant and friendly customer service team. Our client, a global manufacturing business, is seeking a customer service administrator to provide exceptional support to their customers.This is a unique role that involves dealing with a variety of incoming...


  • Halesowen, Dudley, United Kingdom Reed Full time

    Customer Service AdvisorA fantastic opportunity has arisen for a customer-focused individual to join our vibrant and friendly customer service team. Our client, a global manufacturing business, is seeking a customer service administrator to provide exceptional support to their customers.This is a unique role that involves dealing with a variety of incoming...


  • Halesowen, Dudley, United Kingdom National Trust Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Welcome and Service Assistant at Clent Hills. As the public face of our properties, you will provide a warm and friendly welcome to our visitors, answer questions, and ensure everyone has an enjoyable and memorable visit.This is a fantastic opportunity to...


  • Halesowen, Dudley, United Kingdom Reed Full time

    Customer Service AdvisorA fantastic opportunity has arisen for a customer-focused individual to join our vibrant and friendly customer service team. As a Customer Service Advisor, you will be based locally in Halesowen and will have a 10-minute commute to work. Our client is a global manufacturing business with a brilliant reputation in their field.Key...


  • Halesowen, Dudley, United Kingdom Reed Full time

    Customer Service AdvisorA fantastic opportunity has arisen for a customer-focused individual to join our vibrant and friendly customer service team. As a Customer Service Advisor, you will be based locally in Halesowen and will have a 10-minute commute to work. Our client is a global manufacturing business with a brilliant reputation in their field.Key...