Customer Team Leader

4 weeks ago

York, York City, United Kingdom Co-op Digital Full time
About the Role

We are seeking a highly skilled and motivated Customer Team Leader to join our team at Co-op Digital. As a Customer Team Leader, you will be responsible for leading the store team, coaching and supervising Customer Team Members, and delivering great customer service.

Key Responsibilities
  • Lead the store team and ensure a positive and inclusive work environment
  • Coach and supervise Customer Team Members to achieve high standards of customer service and store operations
  • Develop and implement plans to improve customer satisfaction and loyalty
  • Manage store operations, including stock management, cash handling, and security
  • Work closely with the Store Manager to achieve business objectives and improve store performance
What We Offer
  • Full, paid training and development opportunities
  • A competitive salary and benefits package
  • A supportive and inclusive work environment
  • The opportunity to work with a dynamic and forward-thinking company

We are committed to building a diverse and inclusive workplace and welcome applications from candidates from all backgrounds. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.

Please note that as part of the application process, you will need to complete two online assessments. It will take around 20 minutes to complete these tests.

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