Customer Relations Coordinator

3 weeks ago


Kent, United Kingdom New Appointments Group Full time

We are seeking an experienced professional to fill the position of Customer Relations Coordinator at New Appointments Group. This role will be based in the Ashford office and involves working closely with our Insurance Executives to deliver exceptional customer service and build long-term relationships with clients.

The key responsibilities of this role include:

  • Providing administrative support to the Insurance Executives, including preparing policy and renewal reviews.
  • Attending client meetings and managing post-meeting actions, including processing changes and communicating quotes and terms.
  • Coordinating customer payments and transactions according to company policies and procedures.
  • Identifying opportunities for cross-sales and financial services products for existing clients.

This role offers a competitive salary package of £22,000 to £24,000 per annum, dependant on experience, and a comprehensive benefits package including 26 days holiday allowance.



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